Help & support

You pay the courier the exact order total when it arrives. The amount is shown before you confirm.

Some stock is imported rather than supplied by the official agent. It's the same hardware; the difference is who handles warranty claims. Each listing states its condition and warranty.

Yes, while it's still 'Received' or 'Confirmed' — from your orders page or the app. After dispatch, message the shop.

Yes. Same account, same orders, same conversations.